Squirrel Upsell & Cross Sell App Privacy Policy

Squirrel Upsell & Cross Sell App, designed for Shopify, offers a range of services while prioritizing your privacy. This Privacy Policy covers all services we provide, outlining our data collection, processing, and usage practices. It also explains your options for accessing, using, and correcting your personal information. If you disagree with this Privacy Policy, please refrain from using our services. This policy aims to clarify how we handle, utilize, and share your personal data. We may update this policy periodically, and for significant changes, we will typically notify you via email.

1. What information does the app collect

The minimum necessary basic information about the store required for the app to function, which includes: id, name, email address, phone number, physical address, currency code, shopify domain, and creation date.

Complete information about your store's products, including product prices, which is necessary for displaying upsell and cross-sell recommendations.

Information about any interaction, including clicks, views, and add-to-cart actions, that customers perform in the widgets (upsell and cross-sell) of the Squirrel Upsell & Cross-Sell app.

2. What information we do not collect

No information about your store is collected except for the id, name, email address, phone number, physical address, currency code, shopify domain, and creation date. We do not collect data on the number of orders, order fulfillment, order details, or fulfillment information, nor any data about other apps or partners your store works with.

We do not collect the following information: 1. Customers' contact details (name, email, phone, address) 2. Location information (ip address, geolocation) 3. User agent data (browser, operating system) 4. Order details and fulfillment information 5. Customers' behavior in the store 6. Time spent on the store. Exception: We collect information about any interaction, including clicks, views, and add-to-cart actions, that customers perform in the widgets (upsell and cross-sell) of the Squirrel Upsell & Cross-Sell app.

3. Information Removal Policy

We keep information only while the Squirrel Upsell Cross-Sell App is installed in your store. If you uninstall the app, all data related to your store will be permanently deleted after a short period, with no possibility of recovery. Please keep this in mind when using the Squirrel Upsell Cross-Sell App. This approach ensures compliance with GDPR, CCPA, and other data protection laws.

4. Security

We place a high value on protecting your personal data and have taken measures to ensure the secure handling of your information, as well as to prevent unauthorized access, collection, use, disclosure, copying, alteration, destruction, or other similar risks. However, no method of data transmission over the Internet or electronic storage can guarantee absolute security. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its complete security.

5. Contact Us

If you have any questions or comments regarding this Privacy Policy or our services, please contact us at support@squirrelupcross.com.